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According to 100 empirical studies from seven publications within seven years (from 1981 to 1988), the user satisfaction appears the most widely used single measure of IS success. The most reason for the appeal of satisfaction as a success measure is that the most of the other measures are weak. Wixom and Todd (2005) in the article of “A Theoretical Integration of User Satisfaction and Technology Acceptance” claim that user satisfaction is proved by many researchers to be a weaker predictor of system usage, compared to technology acceptance to usage. Based on these findings, we can see that the user satisfaction weakly determines the IS usage and the IS usage also weakly predicts the IS success...
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