crm

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Title: crm

Essay Details:

Subject: Technology

Author: James B

Date: June 8, 2016

Level:

Grade: A

Length: 11 / 3184

Essay text:

To exploit business opportunities, more and more companies are rapidly implementing integrated Customer Relationship Management (CRM) systems to make their business processes more customer – focused. CRM is nothing but the evolution of the business processes. Moreover the definition of CRM will evolve and change over time. It will encompass new components with economy development. Basics of Customer Relationship Management (CRM) Defining CRM CRM stands for Customer Relationship Management. It has been defined in a variety of different ways. For some, CRM is a way to identify, acquire, and retain customers...

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