Balanced Scorecard

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Title: Balanced Scorecard

Essay Details:

Subject: Technology

Author: Joe H

Date: March 14, 2012

Level:

Grade: B

Length: 15 / 4330

Essay text:

These measures are divided into four domains: financial achievements, customer orientation, effectiveness and efficiency of internal processes, and innovation and learning. In this article the BSC is applied to the evaluation of IT projects and the IT function as a whole. Also, the relationship with more traditional IT/IS-evaluation methods like Capital Budgeting and Information Economics is pointed out. 1. Introduction The evaluation of the IT function, as with the evaluation of IT investments, remains the subject of many academic and business discussions. In IT issues-studies - where managers are asked what they find important in corporate information technology - we can always find this subject under the name "Measurement of IT effectiveness and productivity"...

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