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Essay text:
But it will be your approach to customer service that determines whether or not you’ll ever be able to sell that person anything else. The essence of good customer service is forming a relationship with customers – a relationship that that individual customer feels that he would like to pursue.
How do you go about forming such a relationship? By remembering the one true secret of good customer service and acting accordingly; “You will be judged by what you do, not what you say.”
I know this verges on the kind of statement that’s often seen on a sampler, but providing good customer service IS a simple thing...
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Common topics in this essay:
- customer service
- A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD.
- Customer Service
- Customer Service
- Customer Service
- customer service strategies
- customer service
- customer service
- Principle of Customer Service
- Customer Service
- customer service
- in n out customer service
- The Value of good customer service
- What constitutes good customer service and makes a company in the fast food industry indispensable?
- automated customer service
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