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Corporate Social and Environmental Responsibility External Analysis

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Title: Corporate Social and Environmental Responsibility External Analysis

Essay Details:

Subject: Social Issues

Author: Gabriel W

Date: January 30, 2017

Level: University

Grade:

Length: 11 / 3238

Essay text:

This external information is critical to capture a company’s true image. Sprint Nextel: Corporate Social and Environmental Responsibility External Analysis Customer service does not seem to be in Sprint Nextel’s top priorities. Sprint Nextel is ranked number twelve on Wanderlist’s (2008) “Worst Companies in America to Deal With.” J.D. Power & Associates scored Sprint Nextel two out of five Power Circle ratings in customer care. (Goudreau, 2008) That was the fourth time Sprint Nextel received the lowest ranking among the largest mobile phone service providers. (Goudreau, 2008) According to a poll taken by MSN Money (2007), 40% of respondents gave Sprint Nextel a “poor” rating...

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