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Essay text:
Business managers are learning that successful managers need high Emotional Quotient (EQ) or Emotional Intelligence (EI) to work effectively.
Emotional intelligence is the ability to accurately perceive emotions in one’s self and others, to identify different emotional responses, and to use emotional information to make intelligent decisions (Goleman, 2000). A leading expert on EQ finds that “people good at managing relationships tend also to be self-aware, self-regulating, and empathetic” (Goleman, 2000, p. 33). Emotional intelligence is especially important “at the highest levels of the company, where differences in technical skills are of little importance...
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Common topics in this essay:
- Detailing the implications of a team leader not having interpersonal skills
- dynamics facing the managers of today are different from those facing the managers of Taylor's time
- emotional intelligence
- In A Highly Dynamic And Turbulent Environment
- Rapid change and management
- Relevance Of Classical Management Theories In Modern Business Environment
- What Do Managers Do? Critically discuss the following statement: “The work and skills of managers are the same irrespective of their position within the organisation.”
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Emotional Intelligence
- Interpersonal Skills
- Interpersonal skills
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