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After determining the type of audience, the data I will gather about the software will be formulated in more detail by listing out the following: who, what, when, where, why, and how.
Prewriting Techniques
Who Customers
What In-depth information about the software (which I need to figure out)
System requirements
How to install
Software updates
Special software features
Troubleshooting
Additional information about the software or online help
Additional service or support hot-lines
Frequently asked questions
Where My company
Why To support customers in purchasing and using the software
How Create a step-by-step manual using Microsoft® Word
Mind mapping is the most effective way to expand ideas and additional perspective on a topic...
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