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A survey was designed and administered to 95 students in an effort to capture their perception of the quality of academic and administrative support services available to graduate students. Specific attention was given to the areas of enrollment services, financial services, library services and advising. The subjects generally rated these services somewhere between "average" and "excellent". Comments written-in by subjects provide information that can be used to improve the students' experience with various MSA Program services.
Perceptions of Administrative and Academic Support Services by Students Taking Courses in the Master of Science in Administration Program at Saint Michaels College
Customer perception surveys are a means of measuring how customers rate their experience with products or services...
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Common topics in this essay:
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