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Only a few suppliers produce environmental friendly products, so these sellers should be contacted and finally training must be given to the staff with a modified SOP (Schneider, Tucker and Scoviak 1998: 272-273). Also to make sure that such programs are effective, methods should be setup to understand the guest reactions. Questionnaires, feedback forms and suggestion forms can be given to the guests to fill and the hotel can develop on its procedures thereafter.
Nowadays, more hotels around the world are changing their procedures to suit the environment by using water, energy and other materials efficiently and hence are termed as green hotels...
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