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Enterprise Rent A Car 5

Enterprise Rent a Car

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Title: Enterprise Rent a Car

Essay Details:

Subject: History

Author: Maurice B

Date: October 21, 2015

Level: University

Grade: B

Length: 15 / 4399

Essay text:

In addition, customers, who were randomly selected, that used this company were interviewed about the customer service and how certain situations were handled. Furthermore, randomly selected employees from different branches were observed on their customer service skills, specifically how they handled customers who were not satisfied with the service. The research indicated that Enterprise employees do in fact go the extra mile in making sure that all customers are completely satisfied. Furthermore, when asked why they go the extra mile, employees stated that the company values them as employees and gives them many opportunities for growth, thus they compensate by doing all they can for the company...

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