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Essay text:
Alan Bomey, the OM of a local Best Buy recently sat down with me and let me pick his brain.
"Not all people can become an OM. You have to be a very motivated, and dedicated person." said Bomey. "About seventy percent of the day, the OM is responsible for keeping the team motivated to succeed and do the best they can." This is what's called: Sales Floor Leading. During one particular day I shadowed Mr. Bomey I was able to witness and participate in this. While Sales Floor Leading the OM role-plays with some associates (if it's a slower day), speaks to each individual about what they've sold that day, and if they were able to meet each customers unique needs end-to-end...
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