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Katz, a management expert in the mid 1950’s proposed a theory based upon a set of three skill classes which were deemed vital to managers across the traditional three tier hierarchy of management [1]. Katz developed the theory of technical skills, interpersonal/human skills and conceptual skills. Technical skill “involves specialised knowledge, analytical ability within that speciality and facility in the use of the tools and techniques of the specific discipline” (Katz, 1955). Human or interpersonal skills are described as “the executive’s ability to work effectively as a group member and to build cooperative effort within the team he leads” (Katz, 1955)...
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