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We will strive to wholesomely entertain our guests while consistently exceeding our external and internal customer service expectations.
The Vermont Teddy Bear brand represents the rich heritage of the "Great American Teddy Bear" begun in 1902. We are the stewards of a uniquely American tradition based on the best American virtues including compassion, generosity, friendship, and a zesty sense of whimsy and fun" (Wheelen & Hunger, 2004).
The company's operating philosophy was based on five simple, yet critical operating guidelines;
? Our Customers-They are the foundation of our business
? Our Employees-They are our internal customers
? Our Investors- They provide capital in good faith
? Our Vendors-They provide a partnership for opportunity
? Our Community- They deserve our commitment to being ethical
Since the founding of the company, The Vermont Teddy Bear Company has experienced great success, however, starting in 1995, that all changed...
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