United Airlines

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Title: United Airlines

Essay Details:

Subject: Business

Author:

Date: February 21, 2014

Level: University

Grade: A

Length: 2 / 406

Essay text:

Its user friendly interface is helping employees to provide better customer service. It can be concluded that other airlines will follow suit with this technology. ? E-tickets and self service check-ins are helping to reduce the cost of employees. ? Online ticketing through Alaskaair.com will reduce the cost of ticket issuance as more passengers use the website. ? As more and more passengers get used to the idea of using kiosk, self check-in, and online purchasing, more employees will be available for providing better customer service and enhance the experience. ? Creating “Airport of the Future Team” will help innovate and incorporate new ideas and technology into the current system...

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