Tqm Survey

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Title: Tqm Survey

Essay Details:

Subject: Business

Author: Charles W

Date: November 25, 2014

Level: University

Grade: A

Length: 5 / 1295

Essay text:

The first step toward achieving success is ensuring that the organization has a Total Quality Management concept included in the organization goals, objectives, and development of the strategic plans. In this survey, I have chosen three organizations from three different sectors and will explain the value of quality as it relates to customer satisfaction. I will also explain the need for customer-driven quality for each organization I have chosen. A matrix will be included to show the difference between the strategic roles of the organizations. The last portion of this paper will discuss the important role of leadership relating to quality based on Total Quality Management (TQM)...

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