TQM
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Title: TQM

Essay Details:

Subject: Business
Author: Nathaniel F
Date: June 20, 2014
Level: University
Grade: A
Length: 4 / 1122

Essay text:

After all the problems you have caused us over the last two days, from faulty video projection to shortages of cups at coffee breaks, I had hoped that at least the final conference dinner would run smooth but you let us down badly. The cocktail reception was a farce: the choice of non-alcoholic drinks that we specially ordered didn't appear until the last minute, and as the President's wife is teetotal, you can imagine the embarrassment that caused! A spilt tray of snacks was not cleared up quickly and several guests got food all over their shoes and dresses. And why did the reception drag on for so long? `When we were finally asked into the dining room, it clearly wasn't properly prepared...

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