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The focus is now more on the consumers instead of internally.
What is TQM
The phrase "The Squeaky Wheel Gets The Grease" reminds me of the processes involved with TQM or Total Quality Management. Total Quality Management can be defined as the process by which and organization seeks to improve the quality of the product or services through ongoing research, testing, and feedback (TQM, 2002). Total Quality Management basically is taking a product and trying to wear it out, use it up, and then see what might break or malfunction before the customer actually has the product in their hands. Once the areas of weakness are discovered, the parts that are malfunctioning are replaced before the product is put in the consumers hands...
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Common topics in this essay:
- designing a quality product
- Total Quality Management
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- Total Quality Management
- Total Quality Management
- Total Quality Management
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- knitwear product quality analysis and development of SPC plan
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