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The culture requires quality in all aspects of the company's operations, with processes being done right the first time and defects and waste eradicated from operations.
TQM is a method by which management and employees can become involved in the continuous improvement of the production of goods and services. It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices. Some of the companies who have implemented TQM include Ford Motor Company, Motorola and Toyota Motor Company.
TQM Defined
TQM is a management philosophy that seeks to integrate all organizational functions (marketing, finance, design, engineering, and production, customer service, etc...
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Common topics in this essay:
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