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This paper will discuss the definition of TQM, provide an assessment of the impact of globalization, discuss the similarities and differences between traditional management styles and TQM, and explain how the principles of TQM are applied in a designated organization.
Definition of TQM
The American Society for Quality states that “in a TQM effort, all members of an organization participate in improving processes, products, services and the culture in which they work” (n.d., ¶ 3). Further, the Society identifies the goal of TQM as long-term success through customer satisfaction (n.d., ¶ 2)...
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