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It is an international, generic and non competitive award model which is applicable to a company of any size, in any business and in any country. The model has overcome the short comings of existing national quality award models and has also filled a gap in the TQM literature.
The TQM IQA model was based on an accepted and comprehensive criteria set. This was developed through a Comprehensive Synthesis Process (CSP) of reviewing relevant quality literature. This CSP covered the short comings of existing syntheses which were either very limited or a guru or industry specific. This CSP also included the criteria set of the best known quality award models like the European Quality Award (EQA), the Deming Prize (DP) and the Malcolm Baldrige National Quality Award (MBNQA)...
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