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If the business improves the customer service it will make shopping an enjoyable experience for customer because they are being served quick and efficiently and any problems in store is being dealt with efficiently. Another benefit to the customer is that there is very little or no stress to the customer because the customer service is so affiant so shopping becomes a breeze. The benefit to the customer is that there is more likely to come in store and find out exactly what they want and need.
The basic purpose of good customer service is that it will created new customers and life time customers which will then in return increase sale which will then create more revenue for the business which will then make the business more profitable which will increase the benefits for the customer...
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