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And the final significant success factor was the company’s cost structure.
Former CEO, Herb Kelleher, was a prime example of how Southwest fostered a healthy internal environment. He interacted with customers and employees, promoted company parties and understood that the firm was only as strong as its employees. Employee satisfaction was crucial. Therefore, the human resources department (“the People Department”) encouraged employees to give feedback and to ask questions. Its people were so important, that the firm is very selective in the recruiting process. Since teamwork is critical, the wrong people could ‘spoil the pot’...
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Common topics in this essay:
- American vs. Foreign Employees
- Describe the Human Resource Development (HRD) process and critically examine how HRD programmes can help organisations and its employees to remain competitive in their business.
- employees
- happy employees make productive employees
- MOTIVATING EMPLOYEES
- Motivation In Employees
- Southwest Airlines Competitive Advantages
- Unhappy Employees
- Women’s Status in Workplace and Employees TurnoverWomen’s Status in Workplace and Employees Turnover
- Employees Letter
- Motivating Employees
- Motivating Employees
- shortage of employees
- Work Life: Productivity And Retention In Male Employees
- Southwest Airlines - Using Human Resources for Competitive Advantage
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