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Southwest Airline Case Study 1

Southwest Airline Case Study

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Title: Southwest Airline Case Study

Essay Details:

Subject: Business

Author: Carl Y

Date: February 1, 2011

Level: University

Grade: A

Length: 3 / 888

Essay text:

Some of the main reasons why Southwest has continued success are because: • Southwest avoids big airports, which cuts gate cost and labor cost for larger airports. • Southwest flies nonstop routes and uses a point to point system which cuts gas. • The airline does not offer meals only peanuts and beverages because the flights are so short. • Southwest has also been rewarded for their excellent customer service with three Triple Crown Awards. • The leading airline only offers coach seating no seats is assigned to any special someone. • To save money on training the pilots and other staff on different planes, Southwest only uses Boeing 737 planes...

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