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Essay text:
Larry Bossidy rebooted AlliedSignal with it and then sold General Electric's Jack Welch on it. GE then made Six Sigma front-page news. Notwithstanding its 15-year history and the usual hype that comes with any concept promising organizations huge bottom-line benefits, the number of companies actually using Six Sigma appears to be quite small. Moreover, the perceptions within the quality industry of Six Sigma methodology vary greatly. So what's the story behind the hype? Is there really some muscle in the methodology, or is Six Sigma simply, as many believe, PR-enhanced total quality management?
TABLE OF CONTENTS
Page
ABSTRACT ii
Chapter
I INTRODUCTION 1
II TOOLS AND TECHNIQUES 3
III BENEFITS MULTIPLY 8
IV SUMMARY 10
REFERENCES 11
AUTOBIOGRAPHY 12
CHAPTER I
INTRODUCTION
The year is 1976...
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