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Essay Details:
Essay text:
Promotional activities increase the brand awareness, which puts the brand at top of mind of customer at the time of purchase, which increase reputation and the probability of sales.
2. AFTER SALES SERVICE:
To keep after sales service at par company has to give proper attention to it’s: -
? Technical force ability to detect fault.
? Availability of spare parts when they are required.
? Availability of service vehicle when it is required.
? Efficiency of its call center, in a way time taken in forwarding a complaint to service center and its ability to handle heavy traffic.
Chapter 9
BIBLIOGRAPHY
1...
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Common topics in this essay:
- customer service
- A RELATIONAL STUDY ON CUSTOMER SATISFACTION, TRUST , SWITCHING BARRIERS AND OVER ALL CUSTOMER RETENTION IN THE CONTEXT OF UNITREND LTD.
- Customer Service Benchmark
- Customer Service
- Customer Service
- Customer Service
- customer service
- customer service
- Customer Service Roles
- Customer Service
- customer service
- in n out customer service
- What constitutes good customer service and makes a company in the fast food industry indispensable?
- Airbus's New Support Strategy Values Customer Service
- Internship Experience Customer Tech support
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