Problem Solution: Global Communications
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Title: Problem Solution: Global Communications

Essay Details:

Subject: Business
Author: Joshua R
Date: January 15, 2013
Level: University
Grade: A
Length: 17 / 5084

Essay text:

Faced with decreasing market share, Global Communications (GC) followed the above strategy and announced a cost-cutting plan that includes layoffs and outsourcing of technical support positions to offshore call centers. GC believes this is their best option to gain market share and profitability. Due to the lack of open communication, the GC senior leadership team did not have clear goals when developing the strategic plan. When a corporation is committed to open communication at every level guessing is eliminated. Corporate goals and plans are clear, focused and consistent (Woods, 1994). This investigation will begin by creating a problem statement for GC's current situation...

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