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New services through partners will be sought so further cost reductions can be achieved by outsourcing call centers currently hosted in the United States overseas to India and Ireland. What management has failed to do is related to organizational communication. GC has failed to reach out to many of the stakeholders. GC has failed to follow the Perceptual Process Model of Communication (Kreitner & Kinicki, 2004, p. 521). This lack of direct communication has caused the employees to rely on the "grapevine" for information (McShane & Von Glinow, 2004 p. 345). Although this can be beneficial in certain instances, the grapevine has caused employees to become uncertain of their futures because of off shoring rumors...
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Common topics in this essay:
- Problem Solution: Global Communications
- Problem Solution: Global Communications
- Problem Solution: Global Communications
- Problem Solution: Global Communications
- Problem Solution: Global Communications
- Problem Solution: Global Communications
- Situation Analysis And Problem Statement: Global Communications
- Situation Analysis and Problem Statement - Global Communications
- Situation Analysis and Problem Statement Paper-Global Communications
- Situation Analysis and Problem Statement: Global Communications
- Situation Analysis and Problem Statement: Global Communications
- Situation Analysis and Problem Statement: Global Communications
- Situation Analysis and Problem Statement: Global Communications
- SITUATION ANALYSIS AND PROBLEM STATEMENT: GLOBAL COMMUNICATIONS CORPORATION
- SITUATION ANALYSIS AND PROBLEM STATEMENT: GLOBAL COMMUNICATIONS
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