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As I work in retail I need to be able to use interpersonal skills within the team, and with customers.
The goals of the team is to provide a high level of customer service and to offer customer quality products at low prices. It is important that we are able to serve customers quickly, as at certain times of the day it gets very busy and we are only a small store, and are unable to cope with the amount of people in the store at the time. A major reason why there would be a problem with moving customers through the shop quickly is when there is a problem at the tills, and one of the members of staff are unsure what they should do...
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