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4). These qualities are just some of the means by which employees can distinguish between managers and leaders and their impact on a healthy organizational culture. It is important to find how both managers and leaders share similar qualities and note their differences. Leadership and management are "two distinctive and complementary systems of action. Each has its own function and characteristic activities. Both are necessary for success in an increasingly complex and volatile organizational environment" (Owen, 1998, para. 14).
Similarities and Differences
Management is "the process of setting and achieving the goals of the organization through the functions of management: planning, organizing, directing (or leading), and controlling" (Allen, 1998, para...
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