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The manager has the authority to make decisions.
? Co-ordinating ? this is the bringing together of the activities of people within the business.
? Controlling ? managers measure and correct the activities of individuals and groups, to make sure that their performance fits in with plans.
The management process
Peter Drucker ? grouped the operations of management into five categories
? Setting objectives for the organisation
? Job measurement ? assessing whether the business has met its objectives
? Organising the work
? Motivating employees
? Developing people ? the management should bring out the best in people
Four styles of management
Autocratic ? orders come form the top, and no leeway is allowed
Democratic ? less centralised, give space for initiative
Laissez faire ? arises from over worked or lazy management, staff is left to their own devices
Paternalistic ? decision making is still centralised but a noticeable attention and care for staff
McGregor's Theory X & Y
Douglas McGregor undertook a survey of managers in the USA and identified two styles of management, which he called Theory X and Theory Y...
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