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Together with efficient warehousing and customer selling service it passes on to customers resulting in lower prices, anywhere from 25 - 50 % lower than its competitors. However, at the same time they manage to operate with 8 - 10 % profit margins, much higher than the industry average (Norman and Ramirez.1993).
We have made a short and simple SWOT analysis to get an overview their capabilities.
Strengths Weaknesses
High variety offering ? right range of products
Higher margins than competitors
Economies of Scale
Logistics - inventory management
Long term relations with suppliers
The business culture
Organisational capabilities ? adapting change
Market leader - Category killer
High service level - few stock outs
Low lead time
Good product information Too big ? may increase bureaucracy
Franchising ? higher control cost
Mass marketing ?expensive
Charismatic leader ? hard to replace
Search cost ? for cheaper components
Market surveillance ? keep up with trends
Opportunities Threats
Expanding Asian market
New technology ? may lower marketing cost
More focus on environmental issues New trends ?individualism
Time is money ? people do not have the time to put products together
Too dominate ? defence position man hamper innovation
The key elements to IKEA's winning formula are well known: simple, affordable, functional, high quality, Scandinavian design, an extensive product line, knock-down furniture kits that customers transport and assemble themselves, low cost, unique logistics, huge stores located in suburban areas with plenty of parking space, day-care facilities and restaurants...
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