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Since Nathan was studying management in university, he used some scientific management practices in his business in order to make his business running more efficiently.
As owner-manager, Nathan’s responsibility involves coordinating and leading all the human, physical, and financial resources of the company towards the goal (Pickle and Royce, 1990). In most small business, salespeople’s attitudes and their abilities to serve customer needs directly affect sales revenue. Also, salary is one of the largest expense categories for the most business, having a direct impact on the bottom line. By recruiting the best possible employee, a company can improve its return on each payroll dollar...
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