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Essay Details:
Essay text:
It also
contains an in-depth explanation of HMVs customer service and how the
activities are carried out in this department its functions, and how
it relates to the other departments.
This investigation is one of the many stores in the U.K it is located
in Woolwich and it is a medium sized store with about 30 to 35
employees.
As a business HMV s main activity is selling music and music related
products each HMV store sells CDs, DVDs, videos and posters. They also
stock all the major consoles like x box, play station 2 and game cube.
Over the years HMV has made use of the World Wide Web to market and
sells its goods it has various websites by which customers can buy its
goods and services over the internet, this has various advantages
because it is safe fast and the goods can be delivered within a week
saving the customer time and resources...
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