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Employees at GE are motivated by the Six Sigma program through various reward and recognition schemes. The goal of Six Sigma is to enable others how to understand both a simple and complex business solution and why it?s the best answer to improve business. In today's global business environment there is no room for errors which it can lead to customer satisfaction. This is why Six Sigma has become a part of today's business culture especially for GE. "The best Six Sigma projects begin not inside the business but outside it, focused on answering the questions-how can we make customers more competitive?" (Pande, Neuman & Cavanagh, 2000, pg 6)
What is Six Sigma?
Six Sigma is a management philosophy that is strategic and disciplined, customer and process centric, data-driven, and represents a cross-functional approach to performance improvement aimed at the near-elimination of defects/errors from every product, process, and transaction...
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