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This tool is a very useful feature for academics and serious book lovers. This is a feature also offered by Doubleday and Amazon. A nice feature is that many of the search returns provide the customer with the option to buy a used copy of the book, of a slightly damaged copy at a significant discount. While Amazon also offers this service, Doubleday does not. This is a useful promotional tool that coupled with their discount membership offers their customers and excellent value.
A customer value add from the Barnes and Noble site is the existence of a Barnes and Noble "University", where a person can register for a series of web based training programs on a variety of topics from literary studies to musical instrument lessons...
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Common topics in this essay:
- customer service
- sean guy....customer service
- Customer Service
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- Improving Customer Service
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