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Essay text:
Mitchell, chairman of the Business Travel Coalition. "Customer service is likely to be a disaster for many, many, many years."
US Airways' stock is about a fifth of what it was when it combined with America West. Thanks to union problems, the companies still essentially operate separately, although the merger closed almost three years ago.
A combined Delta and Northwest would own 18 percent of the U.S. domestic market. United and US Airways would have 17 percent. Those aren't monopoly numbers, but reducing the top seven airlines to five would still give carriers much more leeway to raise prices...
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Common topics in this essay:
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