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Customer Satisfaction

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Title: Customer Satisfaction

Essay Details:

Subject: Business

Author: Ann L

Date: May 9, 2015

Level: University

Grade: A

Length: 4 / 1143

Essay text:

In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. Importance of Customer Satisfaction: Customer service refers to a person or a desk, which is set up to give general assistance to customers. Success of any company or business lies in the hand of their customers. Once a customer is satisfied with the company, then company will be in good profits. It is only our customer who put down or up the reputation of the company. Advertising is aimed chiefly at getting customers to go to a particular business...

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