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Customer Satisfaction 1

Customer Satisfaction

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Title: Customer Satisfaction

Essay Details:

Subject: Business

Author:

Date: November 12, 2014

Level: University

Grade: A

Length: 10 / 2787

Essay text:

However, the quality of work and materials used in these model homes are usually not the same as what the homeowners are receiving in their new homes. This research study will discover and evaluate homeowner satisfaction with their new homes and the areas in which they feel builders should concentrate more on. Background of the Problem People buy newly constructed homes because they feel new homes come with fewer headaches than older homes. This is not true. J.D. Power & Associates conducted a survey in September 2006 that showed a seven percent increase from previous years in construction-defect complaints from homeowners that purchased new homes between 2005 and 2006...

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