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The use of computers has also made it easier to manipulate and extract data at a faster rate.
Some examples of increased efficiency of data collection would be a telephone survey that is conducted with a voice-automated system that records the responses and enters them into a database. The information is then collected by a person or persons from the company obtaining the information and analyzed for customer satisfaction, product satisfaction or a host of many other reasons. Many organizations and offices take advantage of the touch tone method of triaging phone calls. This allows the caller to choose from a given list of choices and sends the call to the correct department to answer the questions or concerns of the caller...
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