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Thus, it is a learning tool for an organization to address employee concerns and to correct ongoing problems. For example, Vertrue, a Stamford, Connecticut, company that operates seven call centers in North America, uses exit interview data to create profiles of candidates with the best potential for staying with the company for an extended period of time, As a result, Vertrue, which has 2,000 employees, now boasts a turnover rate less than half of the industry average (which has been estimated to be as high as 300 percent a year) 2 . Similarly, Don H. Harris, a manager of staff development for Belk Sores Services in Charlotte, North Carolina, credits the use of exit interviews in his article entitled “The benefits of exit interview” with a decline in his organization’s IT turnover rate (please see table below) since the company implemented several changes such as improvement in benefits program, continual training, and upgrading salary range following the comments from the departing employees...
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Common topics in this essay:
- LEAD USER ANALYSIS FOR THE DEVELOPMENT OF NEW INDUSTRIAL PRODUCTS
- Benefit of exit interview
- Employee Development and Retention
- Hr Planning: Strategies To Mitigate Staff Turn Over
- interview training maual
- Succession planning for Federal Express Corporation
- The impact staff turnover on quality training
- Training And Development
- Training Managers To Improve Employee Retention
- Training and Development
- training & development
- Lead with Pride – Lead to Fight – Lead to Fell: The Fall of Roman Republic
- Succession Planning
- Training and Development
- Training and Development
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