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Essay Details:
Essay text:
And, our experience was given in conducting the interview and collecting data.
The MDP and MRP have already been conducted, and it is shown below:
MDP: How does the bank improve their service to satisfy their customers?
MRP: To find out customers?¦ satisfaction of bank services.
Four research objectives have been identified and we believe these will provide future help and accuracy to the study. The research objectives are:
1. To determine customers?¦ satisfaction towards their main bank. (Q4)
2. To determine which bank is the most popular (in Malaysia, especially in Sarawak area). (Q3)
3...
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