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Essay Details:
Essay text:
Planning and processes 6
1. Development strategy 6
2. Management of the risks 6
3. Integration culture 7
II. Quality 9
1. Quality Management 9
2. Sustainable development management 9
III. Resource Management 11
1. Human resources Marketing 11
2. Local Management 11
3. Services to the employees and to the assistants 12
Conclusion 13
Recommendations 14
APPENDIX 1 15
APPENDIX 2 17
APPENDIX 3 19
TERMS OF REFERENCE
The question to which replies this report is the following one:
With reference to the theory of service operations management, analyse the functions of service operations management in a service organisation of your choice...
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