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Essay text:
This award is based o a rigorous evaluation process involving criteria like size and growth of the firm, customer experience, depth of competencies and management capabilities.
NASSCOM also give it 3rd rank among the Indian BPO service providers after Genpect and WNS. Wipro BPO recently won Outsourcing Excellence Award for work done for Delta Air Lines Inc. Wipro was also named a winner of the NASSCOM IT innovation awards recently.
VALUE CHAIN ANALYSIS:
PRIMARY OBJECT:
Operation: Wipro BPO provides a diversified range of services:
(1) Banking And Financial Services
(2) Insurance services
(3) Health care and life science services
(4) Telecom Services
(5) Travel and Hospitality services
(6) Finance and Accounting services
(7) Procurement and Supply chain Operations
(8) Loyalty services
(9) Human Resource Management services
Outbound Logistic: robust quality framework, Customized global offshore / near shore delivery model, which makes it a single point station for clients and faster delivery...
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